Louisiana Real Estate Commission
+ Triple Tied Out
Dive into this case study with LREC Commissioner, Matt Ritchie, to see how Triple Tied Out's solutions have made it easier for state regulators to check up on property managers' trust accounts and financials.
Prior to working with Triple Tied Out, we weren't able to efficiently and expediently follow up on property management and rental related complaints filed by landlords or renters. These grievances often went unresolved for extended periods, leading to frustration and dissatisfaction among the public.
By contracting with Triple Tied Out, we've been able to optimize our complaint response & management process. Now, when complaints are filed by landlords or consumers, we can swiftly and comprehensively follow up on each case. This efficiency allows us to not only acknowledge complaints promptly but also investigate and resolve them in a more timely manner.
As a result, we've significantly improved our response times, which has enhanced our reputation for responsiveness and accountability. This shift has translated into stronger relationships with landlords and renters, who now experience a more efficient and effective resolution of their concerns. Ultimately, working with Triple Tied Out has not only resolved our previous inefficiencies but has also fostered a more transparent, reliable, and satisfying experience for all parties involved in the property management and rental economy.
Working with Triple Tied Out is like having an all-star investigative team on our bench - they are ready whenever we need them but also happy to standby when we don't.